Google Play & DPDP Policy Compliance
Account & Personal Data Deletion Request
RestroMithra respects your privacy rights. If you wish to delete your owner or staff account, or erase personal data associated with your profile, submit this form or initiate deletion inside the mobile app.
What Happens When You Request Deletion?
- Personal Information Erased: Your full name, mobile number, login email, password hash, biometric token, device push tokens, and active session tokens are permanently scrubbed from our production databases and Redis caches.
- Immediate Revocation: Your authentication credentials will be revoked across RestroMithra HQ (Owner) and RestroMithra Captain apps immediately upon confirmation.
- Statutory Tax Retention (Section 36, CGST Act): In compliance with Indian Goods & Services Tax (GST) laws, generated B2B/B2C tax invoices, KOT logs, and audit ledgers must be retained for 72 months from the annual return due date. All such historical financial records are strictly anonymized and disassociated from your personal identifiers.
- Sole Owner Accounts: If you are the sole registered owner of a restaurant tenant, your restaurant workspace will be permanently deactivated and scheduled for complete schema purging after statutory compliance verification.
Submit Online Deletion Request
Fill in the details below. Our Data Protection Grievance Officer will verify and process your request within 72 hours.
You can also initiate deletion directly in RestroMithra HQ > More > Danger Zone > Delete Account.
Operated by Vidrava Technologies Private Limited (vidravatechnologies.com). For urgent security inquiries, verbal assistance, or manual erasure escalation, contact our Grievance Officer at privacy@restromithra.com or call our support hotline at +91 63602 19049.